Value Added Marketing
Equipping your people with the skills and techniques to identify & deliver market leading products or services that are fully aligned to changing customer needs
Market Analysis
- SWOT analysis
- Competitor landscape and analysis
- Evaluate strategic options
- PESTEL
- Porters five forces
- Market positioning
Innovation
- Defining market segments
- Identifying customer needs
- Customer perception mapping
- Developing the customer offering
- Price and value relationship
- Superlative and differentiated value propositions
- On sales, consumables, service
Communication
- The marketing mix – seven P's
- The role of packaging
- Activation strategies - consumer interaction
- Advertising principles - AIDA
- Customer experience
Channel Development
- Identifying channels for segments
- Beyond traditional channels
- Partnership development
- Channel visibility
- Supply chain availability
- In store activation and theatre
- Cost to serve
Change
- Product life cycle
- Product and service evolution
- Competitive mimicking
- Keeping ahead of competition
- Migrating customers up the value chain
Customer management
- Customer relationship management
- Retention strategies
- Hunting new customers - trailing
- Farming existing customers
- Developing customer loyalty – reward